Health Equity

Helping us better understand and support our community

East Wellington Family Health Team (EWFHT) is committed to understanding and supporting the unique needs of the patients and communities we serve.

We know that factors such as language, income, education and life experiences can affect health and access to care. To help us better understand the population we serve, EWFHT is piloting a short Health Equity and Sociodemographic Survey with patients from a selected physician's patient panel.

The survey takes approximately 2–3 minutes to complete.

Why are we collecting this information?

Understanding more about the social and demographic characteristics of the people we serve can help us:

• Better understand our patient population
• Identify and address potential gaps in care
• Improve our programs and services
• Plan services that better reflect the needs of our community

This work supports EWFHT's ongoing efforts to advance health equity and is aligned with Ontario Health's approach to understanding social determinants of health and using sociodemographic information to identify disparities and inform health system planning.

What will the survey ask?

The survey includes questions about areas such as:

• Age and language
• Race or ethnic background
• Gender identity and sexual orientation
• Education
• Disability
• Household income and household size

Some of these questions may feel personal. You are always in control of what you choose to share.

Your participation is voluntary

Participation in the survey is completely voluntary.

You may choose “Prefer not to answer” for any question, and choosing not to participate will not affect the care you receive from EWFHT.

Your responses are anonymous

Survey responses are completely anonymous and will not be linked to your medical record.

The information collected through the survey will help us understand our patient population and inform future planning and improvement efforts.

About the Pilot

This survey is being introduced as a pilot with a selected physician's patient panel. This means not all EWFHT patients will receive a survey invitation.

Starting with a small pilot will allow us to learn from the experience, gather feedback and identify opportunities for improvement before determining next steps.

We Ask Because We Care

Understanding who we serve is an important part of understanding how we can serve our community better.

Thank you for helping us learn and improve.

Questions?
If you have questions about the survey or the pilot, please speak with our reception team.

East Wellington Family Health Team
Together, Caring for Our Community