Clinic Hours

 Erin Clinic  519-833-9396
 Rockwood Clinic  519-856-4611

**Remember for urgent matters, call the clinic directly. Urgent matters include urinary tract infections (UTIs), fever for longer than 24 hrs, shingles, etc.

When calling to book an appointment, please have your calendar ready!    

Hours of Operation

Location Previous weekMon
15th Jul
16th Jul
17th Jul
18th Jul
19th Jul
Next week
Erin Clinic
8:30am - 8pm
8:30am - 4pm
8:30am - 8pm
8:30am - 8pm
8:30am - 4pm
Rockwood Clinic
8:30am - 4pm
8:30am - 8pm
8:30am - 4pm
8:30am - 4pm

Phones are open Monday to Friday from 9 am - 1 pm & 2 pm - 4 pm

During evening clinic hours, phones are open from 5 pm - 8 pm

NEED TO CANCEL?   If you need to cancel or change an appointment, please call 24 hrs ahead, if possible, so we can offer your appointment time to another patient.  Patients can call either the Erin clinic 519-833-9396 or the Rockwood clinic 519-856-4611: select option 1 to leave a cancellation message, or option 3 to speak with staff. 

Please be advised that masking protocals remain in place for all rspiratory illnesses at both the Erin and  Rockwood Clinic locations.

Fees and Services Not Covered by OHIP

While most of the health care services we provide are covered by OHIP, the following is a list of services and fees that are not covered.  These charges are established by the Ontario Medical Association and are reviewed on an annual basis.

Sick notes for work and the copy/transfer of medical records are examples of these types of uninsured services. Providing these services requires time and resources and there is a cost for this.

Please be aware of the following most common costs which will be charged before the service is provided

Patient Pays

Forms and Notes
Disability Tax Credit Certificate $80
Forms per page (1 week) $30
      Rush Premium $20-$50 
Foster Parent Application  $60
Full Examination and Form $220
Immunization Summary No Charge
Notes  $20 
       Rush Premium (2 business days) $10
School/Daycare/Camp Forms and Examination $75

Consultation and Visit Fees

Blood Work for Non OHIP Procedures $25 
Cryotherapy (for uninsured use) $30
Patient-conducted interview of doctor $105
Pre-Op for non OHIP Procedures $150
Removal of Skin Lesions:
·         for one skin lesion $75
·         for two skin lesions $90
·         for three skin lesions  $135
Travel Assessment/Rx  $90
Travel Injection     $30
Travel Prescription $20

Other Fees

Invalid/Expired Health Card (per visit)  $100-$200
Missed Appointments (15 minutes)  $90
Missed Appointments (30 minutes)  $200
NSF cheques  $25
Transfer of Records (CD - per person)  $45
Transfer of Records (CD - family of 3 or more)  $100

(ie. Insurance Co., Lawyer or Government)

APS Life Insurability Form  $160
     Rush Premium $40
CPP Disability Form  $85
Legal Letter/Review of Chart $100/15min
OCF-18 Treatment Plan $160
OCF-19 Catastrophic Impairment  $132
OCF-23 Treatment Confirmation $159
OCF-3 Disability Certificate $160
Photocopy (legal OMA) $35 (1-20 pages)
      Additional Pages $0.25 (per page)

Free Services

CCAC Day Programs
Disabled Parking Applications
Hearing Device Applications
Please note that some costs have been rounded – revised Jan 4, 2023

Health Card FAQs

Please bring your valid health card with you to every appointment.
You will be asked to present it when checking in with the receptionist. 
Why do I need a Health Card?
Button: New OHIP?, Click here to send us your new number

Helpful Links/Additional Information

What if my health card is lost or stolen?
If your health card is lost, stolen or damaged please call the Sevice Ontario INFOline at 1-866-532-3161.
What if I've moved or changed my name?
You are required by law to inform the Ministry of Health and Long-Term Care if you change your address.  If your address has changed, visit or call your local OHIP office or Service Ontario sites.  Please refer to the ministry website at for more options.

If the information shown on your health card has changed (e.g., change of name) you can visit your local Service Ontario Site.

What do I do when my health card expires?
When your health card expires you will need to visit Service Ontario to have your card updated.  When you receive your new card please bring it to your next visit so that the receptionist can update your information in our medical records.

OHIP: Frequently Asked Questions:      
Apply for OHIP and get a health card:   
You need to visit a Service Ontario Centre if:

Physicians Accepting Patients in Our Area

Milton Medicare, Walk in and Family Practice 


Genesis Walk In and Family Clinic (Georgetown)


Dr D Sarca (Georgetown)


Dr Inder Guhman (Georgetown)


Acton Main Medical Centre


Magnolia Health Centre (Kitchener)


Credit Valley Health Centre (Mississauga)


Physicians in Halton Region Accepting New Patients 


Healthcare Options In Your Community

Get Connected to Health Care 24/7

COVID-19, Cold and Flu Care Clinics

Click for Wellington Dufferin Guelph 

Click for Grand River Regional COVID, Cold and Flu Care Clinic (Waterloo Region)

Click for Peel & Halton COVID Cold and Flu Care Clinics

Click for Dufferin-Caledon, Simcoe County, GTA

TB Testing

Click for Welligton Dufferin Guelph Public Health

To schedule an appointment with WDG Public Health 1-800-265-7293 EXT 7006


Illustration of drug container with pillsFor Prescription Repeats:

Children and Youth

OHIP + makes more than 5,000 drug products free for anyone age 24 years old, or younger, who has OHIP coverage and is not covered by a private plan. You do not have to enroll or register to access OHIP+ coverage. For children aged 24 years and younger that are not covered by a private plan please visit the following link:

If the child or youth has coverage through a private plan, but your household still has significant out-of-pocket costs, OHIP-insured Ontarians can apply for additional financial support through the Trillium Drug Plan:


 Individuals aged 65 and older are automatically enrolled into the Ontario Drug Benefit program on the first day of the month after turning 65 years old.

Saturday Urgent Care - for EWFHT patients only

East Wellington FHT offers Saturday appointments throughout the year. Please note the following restrictions:

Only for EWFHT patients with URGENT medical concerns
By appointment only – this is NOT a walk-in clinic
Must call for an appointment on the day of the clinic
Patients can be seen at either clinic
Narcotic medications will not be prescribed or renewed

For non-urgent patient concerns i.e.: test results or follow-ups, please make an appointment with your family physician.

Phones open at 8:30 am.

Appointments are from 9:30 am to 12:30 pm.

Call:  519-833-9396 Call:  519-856-4611
6 Thompson Cr., Unit 1 175 Alma St., Unit A
     1 June 2024 * CLOSED
8 June 2024 * CLOSED
15 June 2024
                       22 June 2024
 29 June 2024 * CLOSED
6 July 2024
                            13 July 2024 * CLOSED
20 July 2024
                      27 July 2024
3 August 2024* CLOSED
  10 August 2024 * CLOSED
                  17 August 2024    
                       24 August 2024
31 August 2024 * CLOSED
     7 Sept. 2024 * CLOSED
                         14 Sept. 2024
21 Sept. 2024
28 Sept. 2024
                      5 October 2024 * CLOSED
12 October 2024 * CLOSED
19 October 2024
26 October 2024
*No Clinic available

Additional Healthcare Options

The East Wellington FHT is NOT a walk-in clinic; registered patients make appointments in order to visit. If you are not registered with us and need immediate service we would suggest a walk-in clinic. We hope the following list is helpful. Patients should contact the desired location directly to confirm accuracy of this list and clinic hours.

For serious issues and emergencies please go to your nearest hospital Emergency Room.

Arkel Walk-in 403 Arkel Rd, Guelph 519-822-7841
Walmart Walk-in Clinic Stone Road, Guelph 519-780-8585
Guelph Walk-in Medical Clinic  105 Silvercreek Pkwy N, Guelph 519-822-9363
Chancellors Way Medical Arts Centre 175 Chancellors Way, Guelph 519-837-1198
Fergus Walk-in Medical (in Walmart) 801 St David St N, Fergus 519-787-2940
Fifth Ave Walk-in Clinic 50 Rolling Hills Dr, Orangeville 519-942-0040
Headwaters Walk-in 170 Lakeview Crt, Unit 2, Orangeville 519-307-1201
Chafford Medical Centre 195 Broadway Ave. Orangeville 519-940-0333
Orangeville Urgent Care Family Practice 33a Broadway Ave. Orangeville 519-938-9997
Pharmasave Caledon Pharmacy 18371 Hurontario St, Caledon 519-927-5550  
Genesis Walk-in and Family Clinic 221 Miller Dr #8, Georgetown 905-873-6776
Walk-in Clinic Downtown Georgetown 83 Mill St, Suite 102, Georgetown 905-877-4111
Walk-in Clinic & IDA Pharmacy 156 Guelph Street #4, Georgetown 905-873-8880
Alpha Care Medical Walk-in 310 Guelph St, Georgetown 905-877-2220
Acton Medical & Urgent Care 10 Eastern Ave, Acton 519-853-9997
Ridge Square Medical  Clinic - Virtual Walk-in 1A-167 Jolliffe Ave. Rockwood 519-856-2223

Emergency Departments

Georgetown District Hospital 1 Princess Anne Drive, Georgetown 905-873-0111
Groves Memorial Community Hospital   141 Frederick Campbell Street, Fergus 519-843-2010
Guelph General Hospital 115 Delhi Street, Guelph 519-822-5350
Headwaters Health Care Centre 100 Rolling Hills Drive, Orangeville 519-941-2410


Telehealth Ontario is a free, confidential, 24-hour telephone service you can call to get health advice or general health information from a Registered Nurse. (Have your health card ready, but not required.)

To speak to a registered Nurse Call:

811 or 1-866-797-0000 

TTY: 1-866-797-0007

To speak to a registered Nurse Online:

Speak online with a doctor:

     Tia Health                   

     Cover Health                      


Please note: EWFHT does not endorse the above telemedicine organizations, but only intends to offer options to our patients to investigate and consult with at their own discretion in time of need, when they are unable to be seen by their EWFHT physician.  These services should by no means replace the care provided to you by your family physician. 

Zero Tolerance Policy

We are committed to providing a safe, secure and respectful environment for all patients and staff. Words or actions that make others feel threatened will not be tolerated and decisive action will be taken to protect patients and staff.

Disruptive Behaviour

The East Wellington Family Health Team considers the use of inappropriate words, actions or inactions as disruptive behaviour.

Inappropriate Actions/Inactions:

Inappropriate Words (in person, by phone or any other means of communication):

Immediate action will be taken when the incidents described above occur.